Introduction & Scope
EvoBet BDTWelcome to . This Privacy Policy clearly outlines our complete approach to collecting, using, storing, and protecting your personal information. EvoBet BDT By using the platform or creating an account, you are considered to have fully agreed to this privacy policy.
This policy EvoBet BDT's website (evobetbdt.app) and mobile application — this policy applies to both platforms. Whether you access the site from Bangladesh or abroad, this policy applies equally.
We believe that building a safe and transparent betting environment starts with putting user privacy first. That's why this document is written in plain, easy-to-understand language — so you always know exactly what happens with your data.
This privacy policy governs our Terms & Conditions should be read together. Both documents together form the complete framework governing your relationship with EvoBet BDTdefines the full framework of the relationship between
What Data We Collect
EvoBet BDT two types of information are collected — what you provide directly, and what is automatically collected while you use the site.
Information you provide directly:
| Type of Information | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, National ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | At the time of account registration |
| Address Information | District, division, postal code | During KYC verification |
| Payment Information | BKash/Nagad/Rocket number | During deposits and withdrawals |
| Documents | NID photo, selfie, passport | During high-standard KYC verification |
Automatically collected information:
- IP address and approximate geographic location.
- Device type, operating system, and browser information.
- A log of which pages you visited on the site and for how long.
- Betting history, deposit and withdrawal records.
- Login time, date, and session details.
- Usage data collected via cookies and web beacons.
We never collect your bank account PIN, card number, or mPIN. If you are ever asked to provide such information, it may be a fraud attempt — please contact support immediately.
Why We Collect & How We Use Your Data
EvoBet BDT Your data is used only for specific, legitimate purposes. Each purpose is explained in detail below:
- Account Management: Verifying your registration, securing your login, and keeping all account activities running smoothly.
- Identity Verification (KYC): Verifying your identity in compliance with international Anti-Money Laundering (AML) regulations. This is not only for your protection — it keeps the entire platform secure.
- Payment Processing: Ensuring deposits are credited successfully and withdrawals are sent to the correct account.
- Customer Support: Reviewing past transactions and communication history to resolve your issues.
- Fraud Prevention: Detecting multiple accounts, bonus abuse, and suspicious activity.
- Responsible Betting: Analyzing your betting patterns to identify potential signs of problem gambling and provide timely support.
- Promotions & Offers: Sending you relevant bonuses and offers based on your preferences — but only with your consent.
- Legal Obligation: Submitting required reports to regulatory authorities.
We never sell or share your data with third parties for advertising purposes. Your information is used solely EvoBet BDTis used to improve the service.
Who Your Data Is Shared With
EvoBet BDT shares your personal data with the minimum number of parties possible, and only when necessary. The full list is provided below:
| Party | What Information Is Shared | Reason |
|---|---|---|
| Payment Gateways (bKash, Nagad, Rocket) | Mobile number & transaction amount | Payment Processing |
| KYC Verification Services | Name, NID, photo | Identity Verification |
| Curacao eGaming Authority | Information required for regulatory reporting | Licensing Obligations |
| Law Enforcement Agencies | Information required by court order | Legal Obligations |
| Anti-Fraud System | IP address, device information | Fraud Prevention |
Your information is not shared with any party other than those listed above. Third-party service providers EvoBet BDTare bound by contract and are equally required to comply with strict privacy standards.
In the future, if EvoBet BDTundergoes any business restructuring or change of ownership, your data may be transferred to the new owner — however, the terms of this privacy policy will remain in effect.
Cookie Policy
EvoBet BDT This website uses cookies — small text files stored in your browser that help improve your experience on the site.
You can disable optional cookies from your browser settings. Keep in mind that turning off certain cookies may affect how some features on the site work.
Data Retention Period
EvoBet BDT Your data is not retained beyond what is necessary. Retention periods are defined separately for each type of information:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | AML & Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Customer Support Records | 3 years | Dispute Resolution |
| Betting History | 5 Years | Responsible Betting Monitoring |
| Log Files & IP Information | 12 months | Security Analysis |
Once the retention period expires, data is securely deleted or anonymized. Data relevant to any ongoing legal dispute may be retained until the matter is resolved.
Your Rights
EvoBet BDTAs a member, you have certain important rights over your own data. It's important that you are aware of these:
To exercise any of these rights, please email our support team at: support@evobetbdt.app. We will respond to your request within a maximum of 30 business days.
Please note that due to legal obligations, certain data (such as transaction records) may not be eligible for deletion. In such cases, we will provide you with a detailed explanation.
Children's Privacy
EvoBet BDT This is an adults-only betting platform. Anyone under the age of 18 is strictly prohibited from creating an account or using the platform.
We do not knowingly collect personal data from minors. Age is verified at registration and confirmed through the KYC process. If a minor is found to have created an account, it will be immediately closed and all associated data will be deleted.
If you believe a minor is using our platform, please contact us immediately at support@evobetbdt.app. We will take prompt action.
To learn more about responsible betting and age restrictions, visit our Responsible Gaming Visit the page.
Policy Changes & Updates
This privacy policy may be updated from time to time due to business needs, technical changes, or regulatory requirements. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email.
- You will be notified via a pop-up message when you log in to the site.
- The "Last Updated" date at the top of this page will be revised accordingly.
Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.
We always keep the latest version of this policy on this page. If you'd like to view a previous version, please contact support.
Contact Us
If you have any questions about this privacy policy, wish to make a request regarding your data, or have a complaint, please get in touch with us:
- Email: support@evobetbdt.app
- Live Chat: Via the chat icon at the bottom-right of the site.
- Time: 7 days a week, 24 hours a day.
We take all privacy-related complaints seriously and aim to respond within 48 hours. If you are not satisfied with our response, you have the right to escalate your complaint to the Curacao eGaming authority.
Our On the FAQ page You'll find answers to common privacy-related questions there. If you can't find what you're looking for, feel free to reach out to support directly.